Dear client, please carefully read the following Terms and Conditions:

1. Print, sign and bring with you when you drop your pets - For a printable copy (pdf format) click here.
2. Reply via e-mail that you accept the terms and conditions as stated below.

BLUE MOUNTAIN KENNELS TERMS OF ACCEPTANCE

1. Whilst all reasonable care and precautions are taken in looking after the animal/s at Blue Mountain Kennels, it is distinctly understood that no liability is incurred by the Proprietors in respect of any loss or damage to the animal/s through sickness, escape, or from any cause whatsoever.

2. If your animals have shown signs of aggression amongst each other, it is your duty and responsibility to warn us in advance so that we can prevent possible altercations. Please be advised that Blue Mountain Kennels will not be liable for any accounts, injury or loss should your own dogs fight with each other.

3. No responsibility is taken for collars, leads, containers, etc. left at the premises.

4. It remains the responsibility of the owners to examine and satisfy themselves as to the suitability of the accommodation offered and agree that they are satisfied with such conditions. You must also ensure that you relay all medical requirements for your animals in writing on their arrival.

5. It is understood that only dogs that are up to date with all their annual vaccinations and KENNEL COUGH VACCINATION will be accepted at our facilities. Vaccinations must be done at least two weeks prior to check in date. Proof of such must be provided. Accommodation for dogs can be refused if not adhered to.

6. We can supply dry food, or you can supply your own. See pricing differences. We do have freezer space for raw diet.

7. Owner to supply bedding.

8. All accommodation costs must be paid in advance, and all extra costs incurred during stay must be settled before the animal/s is to be collected by the owner. Day of arrival and departure will be included in the number of accommodation days, unless collected before 8am on departure day. Pets will not be released unless full payment is received. Any dogs not collected or behind on payments will be handed over to a relevant organization for rehoming. It’s unfortunate that we have to put this clause in place, but this has become a problem.

9. Book-in and collection times are as per the website, except Christmas Day and New Years Day which we are closed to the public. We reserve the right to charge a fee or out-of-hours arrivals and collections (R350 – R550).

10. The accommodation of long-term (longer than 1 month) boarders must be paid one month in advance.

11. Owners will be contacted in the event of a medical emergency. If the owners of a sick/injured animal could not be reached, the Proprietors will take whichever action they deem appropriate to alleviate the situation. All costs incurred will be for the owner’s account.

Owners must leave contact names and numbers for the period for which pets will be at Blue Mountain Kennels.

12. The choice of Veterinarian will be at sole discretion of the Proprietor. All Veterinarian costs will be for the owner's account

REQUIRED DOCUMENTATION

We require the following documents, please bring them with, so that we can make copies for our records. You can also Fax or E-Mail to us.

• 1. Your ID, as we will need to make a copy for our records.
• 2. Copies of pet's vaccination certificates.